Consider this post Part 2 of this post.
You’ll recall that I had a rather bad experience while trying to use coupons at Walgreens. I showed my not-so-nice side and called the corporate office to “inquire” (i.e. prove myself right) about the company’s coupon policies.
Now, you know how sometimes you might speak to customer service reps who promise to take your information and assure you that someone will get back to you and nobody ever does?
I kind-of expected that this might happen to me, but guess what?
The store manager (i.e. Head Honcho) called me back!
The next morning!
We discussed the issue I’d had the evening before, and he AGREED that I was RIGHT!
Insert a not-so-humble-I-told-you-so.
Of course, I was gracious, and I genuinely meant it.
The guy was professional and likable. He told me that I was more than welcome to go back to his store and purchase the items that had been placed in his office for me. I sheepishly told him that I’d bought them at Target after getting them to price-match and using my coupons. He expressed disappointment that he’d lost the sale.
Hmmmmm…
I asked him to pass along my apologies to the assistant manager I’d wanted to wrestle. I assured him that I’m really a nice person…just don’t tell me I can’t use my coupons. Then I lose my youngish but misleading innocent look.
Just thought you’d like an update!
Filed under: Saving Money | Tagged: couponing, Saving Money, Walgreens | 1 Comment »
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